The ODI Team

Karen Morrison

Chief Diversity Officer

Karen Morrison, hired in 2014 as the first Chief Diversity Officer at UCF, is responsible for coordinating the university’s effort to build a culture of inclusion and respect for all students, faculty and staff as part of the university’s educational mission. Karen has spearheaded expansion of the UCF workshop program, development of the Hispanic Serving Institution Initiative, online resources, and creation of several committees and events to facilitate campus and community inclusion work.


Her duties include developing diversity and inclusion as a university leadership priority, initiating and supporting relevant training programs, and engaging the campus and larger community in collaborative initiatives and partnerships that advance a culture of respect for and celebration of diverse experience. Additionally she serves on the leadership team of Common Ground, the Board of True North Sports, and is the Americas Representative for the International Working Group on Women and Sport.


Morrison served eight years as the director of inclusion for the National Collegiate Athletic Association and was responsible for overseeing the education of the membership, national office, public, and media on diversity and inclusion topics impacting students and staff. She was the national spokesperson for the Association on gender equity, Title IX, LGBTQ inclusion and emerging sports.


Before arriving at the NCAA, she served 16 years at the University of Colorado as associate athletics director/SWA and basketball coach. Morrison earned a Juris Doctorate degree from the University of Notre Dame Law School; and a Bachelor of Business Administration (with honors) from the University of Oklahoma, where she played basketball for the Sooners.


Pronouns: She/Her/Hers

Barbara Thompson

Associate Director

Training, major events and faculty

Ms. Thompson is the Assistant Director of Diversity Education and Faculty Engagement in the Office of Diversity and Inclusion at the University of Central Florida. She has more than 20 years of experience as a coordinator of training, curriculum developer, and workshop facilitator. She holds a Master of Arts degree in Psychology and is a published author in the fields of human memory and concept development. She is a Certified Public Accountant in Florida, and prior to going into the field of Diversity Education, she performed audit and tax work. Barbara often shares that she and her husband, Jim, met while completing a tax return.


Barbara is a committed community volunteer, serving on both the Board of Directors and the UpStanders Advisory Committee at the Holocaust Memorial Resource and Education Center of Florida. Ms. Thompson is a recipient of the Walt Disney World Teacherrrific award and a two-time recipient of The Outstanding Educator award in Business Industry Services.


Pronouns: She/Her/Hers

Rachel Luce-Hitt

Educational/Training Programs Coordinator


A proud Leadership Enhancement Program (LEP) graduate, Rachel Luce-Hitt is the Coordinator of Educational/Training Programs at the Office of Diversity and Inclusion for the University of Central Florida. She is responsible for the development of curriculum as well as the facilitation of workshops, dialogues, and experiences that aim to build an inclusive university community.


Coming from a diverse family, Rachel has always been interested in dimensions of culture. She identifies as both Filipino and Jewish, but has family spanning the globe from different nations, faiths, and perspectives. As a first generation college-bound student, she utilized the resources of Talent Search (TRiO program) in her educational journey. Along the way, she fueled her interest for people and cultures with numerous study abroad experiences bringing her to Australia, England, Greece, and Mexico. Ultimately, she earned both a Bachelor of Arts degree in Anthropology and a Master of Business Administration from Rollins College.


For the last 10 years, Rachel has dedicated her career to making higher education more diverse, inclusive, and socially just. In that time, she worked as the Assistant Director of Multicultural Affairs at Rollins College and the Coordinator of Inclusive Excellence at Valencia College, in addition to serving in other capacities such as Equity Commission Chairperson of the Association of Florida Colleges, SEED Leader (Seeking Educational Equity and Diversity), Peace and Justice Institute Instructor, and Board Member of the Jewish Genealogical Society of Greater Orlando.


Rachel is excited to have joined the UCF family and looks forward to creating and facilitating educational experiences that open hearts and minds.


Pronouns: She/Her/Hers

Cyndia M. Muñiz

Assistant Director, Hispanic Initiatives and Professional Development

Dr. Cyndia Morales Muñiz is Assistant Director of Hispanic Initiatives in the Office of Diversity and Inclusion at the University of Central Florida. In this role leads UCF’s Hispanic Serving Institution efforts and helps support ODI’s Leadership Empowerment Program and student mentoring programs.


Muñiz previously served as Assistant Director of Multicultural Academic Support in the division of Student Development and Enrollment Services, where she helped lead 2 national projects on Latino student success in partnership with Excelencia in Education. As President of the Latino Faculty & Staff Association (LaFaSA) at UCF, Muñiz established the CREAR Futuros Mentoring Program and UCF’s Latino Graduation Celebration- Nuestra Graduación.


She earned a Bachelor’s degree in Sociology at Binghamton University, a Master’s degree in Sociology at St. John’s University and a Doctoral degree in Educational Leadership at the University at Central Florida. Her efforts and accomplishments have been recognized by UCF, the Hispanic Chamber of Commerce of Metro Orlando, the Puerto Rican Chamber of Central Florida, La Prensa Newspaper, the Orlando Business Journal, the Women’s Executive Council of Orlando and the Council for Latino Workplace Equity. Most recently, Dr. Muñiz was selected as a 2018 College Board Professional Fellow.


Pronouns: She/Her/Hers

Susan Laden

Senior Executive Secretary


Susan Laden comes to the Office of Diversity and Inclusion as a Senior Executive Secretary.  She serves as the initial point of contact for visitors and callers.  Susan undertakes a wide range of administrative tasks.  She is proud recipient of the University of Central Florida Diversity Excellence Award for exemplary service and gracious support. Susan is enthusiastic to work with the impressive team at the Office of Diversity and Inclusion.


Susan has worked at the University since 1995.  Her first three years were at Convenience Copiers/Printing Services and then moved in 1998 to serve the Office of the President for 19 years.


Susan is dependable and professional with excellent people skills.  She has 22 years of experience at UCF in providing effective and comprehensive support to the students, senior executives, including, VP’s, President and Board of Trustees.

Pronouns: She/Her/Hers

Susan has lived in Oviedo for 23 years with her family.  She has been married to her husband, Rand, for 37 years and is the mother to two grown adults, as well as, a grandmother to three.


Pronouns: She/Her/Hers

Katie Pomp

Administrative Assistant


Katie Pomp joined the Office of Diversity Initiatives in April 2007, as the Administrative Assistant to the Director. She started her career at UCF in October 2003 as a receptionist. Within one year, she had been promoted to office manager and within two years was named Employee of the Year for the College of Health and Public Affairs. Katie’s professional background includes over 20 years of management experience.


Pronouns: She/Her/Hers

Krystyn Ramdial

Graduate Research Assistant


Krystyn Ramdial is the Graduate Research Assistant at the Office of Diversity and Inclusion. She is responsible for the collection and analysis of data and the development of reports related to UCF, peer institution and community demographic data and trends, UCF diversity initiatives, higher education inclusion best practices, and qualitative data to inform UCF regarding cultural inclusion practices.


Krystyn earned her B.S. in Business Management and her B.A. in Psychology from the University of South Florida (she is a very proud USF Bull) and is now working on her Ph.D. in Industrial and Organizational Psychology at the University of Central Florida. Her research is primarily on leadership and team development and training, especially in the context of culture and cross-cultural differences. She strongly believes that as the world “flattens” and the workplace becomes more global, it is essential for organizations to know how to effectively train and develop their employees so that they can work together in an environment which respects and leverages diversity in all of its forms. Naturally, Krystyn loves to travel and she hopes to work abroad after earning her Ph.D.


Pronouns: She/Her/Hers

Raquel Toro

Graduate Assistant

Raquel Aurora Toro is a Graduate Assistant in the Office of Diversity & Inclusion. Her responsibilities include assisting with CREAR Futuros mentoring program and other projects. She has worked with different offices across UCF, including Multicultural Academic & Support Services and Career Services. After transferring from Seminole State college, Raquel earned a Bachelor of Science in Psychology from the University of Central Florida and is currently a second-year graduate student working towards a Masters of Art in Counselor Education, School Counseling track and Career Counseling Certificate.


Her personal mission statement is to serve different communities and support individuals in recognizing and achieving their own passions and dreams. This includes creating new opportunities, encouraging next generations of under-represented/marginalized individuals and sharing her own journey. She believes in making time to live a well-balanced life by nurturing her personal, academic, professional and spiritual self.


Raquel is Puerto Rican, born and raised in Orlando, FL. She enjoys visiting different coffee shops and dancing to Latin music. Fun fact – Raquel was able to go skydiving and love it.


Pronouns: She, Her, Hers

Chaniece Lindo

Undergraduate Student Assistant

Chaniece Lindo is a first generation student who is pursuing a Bachelor’s Degree in Health Service Administration. She joined the Office of Diversity and Inclusion in fall 2017. Here at the office, she is responsible for the setup of workshops, supplying help on projects, and entering course information.

Although she is from Miami, she grew up with a Caribbean background. She loves traveling, working out, volunteering for shelters, and enjoys documentaries. Also, she admires a quote from the famous rapper, Jay- Z, that says “constant elevation causes expansion.” In next five years she will be occupying an executive position for a healthy facility. She is aware of her potential and strives to be an outstanding leader for other young adults.

Jeannie Lago

Undergraduate Student Assistant

Jeannie joined the Office of Diversity and Inclusion in spring 2018 just after transferring from Guaynabo, Puerto Rico. She is currently majoring in Health Sciences for her Bachelor’s degree and has big plans to complete her Masters degree in Occupational Therapy.

Valeria Cartagena Fagés

Undergraduate Student Assistant

Valeria joined the Office of Diversity and Inclusion in Spring 2018 after transferring from the University of Puerto Rico. She is currently majoring in Biology and plans on doing a minor in Education. In the near future, she sees herself as a Science teacher. Valeria has previous experience in customer service, loves to travel and works as en educational tour guide in Orlando and Canada.